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Q: Can you hold a place before I apply?
A: We do not allow any potential tenants to hold a property before applying. If
you wish to hold a property you must first apply. To Hold the property we require
one months rent, if you are not approved this will be returned.
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Q: Do I pay first month’s rent and last month’s rent with my security deposit?
A: Some properties do not require last month’s rent. If the property you are renting
does require last month’s rent then this along with the first month and security
deposit will be due at signing.
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Q: How old do you have to be to apply?
A: All applicants over the age of 18 who will be residing in the home will be required to
fill out an application, pay the relevant fees and submit any supporting documents.
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Q: Is the security deposit refundable?
A: The deposit is returnable if there is no damage. We do a thorough walkthrough and
take videos and photographs before you move in. We also do this when you depart. Any
damage will be paid out from the deposit.
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Q: Who needs a cosigner?
A: College students are required to have a co-signor and an additional deposit. At least
1 parent with a good credit score and a deposit of 2 times the monthly rent is needed.
Co-signers are accepted at the manager's/owner's discretion only, must meet all requirements.
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Q: You have a property I want to rent. How do I apply?
A: We require all applicants to view the property in person before any application
will be accepted. After viewing we will send you link to apply online.
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Q: How do I pay rent?
A: Rent payments can be made online via the tenant portal.
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Q: I want to get a pet. What do I do?
A: Before you get a pet please inform us immediately so we can seek owner and or HOA approval.
We require a non refundable deposit of $350 per pet along with a pet application.
Some HOA’s have breed, weight restrictions and a maximum number of pets. We require photos of
all pets and proof of up to date vaccinations. Do not move a pet into the property until you have approval.
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Q: I want to move out, but my roommate wants to stay. What do I do?
A: Before we remove anyone from the lease, ALL parties must be in agreement. We will
have you fill out a tenant vacate addendum and you will waive any rights to the security deposit on hold.
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Q: My lease expiration is coming and I want to move out. What do I do?
A: As per your lease you have 60 days prior to lease expiration date to let us know in
writing you are moving out. You will be sent detailed check out instructions at this time
of what you need to do prior to moving out.
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Q: Who is responsible for paying for repairs & maintenance requests?
A: Some items you will be responsible for and some items the property owner will be responsible for.
What each party will be responsible for is on the lease under Maintenance and Inspection.
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Q: Am I allowed to paint or make changes to the property?
A: Any and all changes need prior approval before proceeding. If you wish to paint you must submit
your request in writing to our office along with a sample color card. You will be required to re-paint
back to the original color upon vacating.
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Q: When am I getting my security back?
A: If there is no intention to impose a claim on the security deposit then it will be mailed out
via certified mail within 15 days of you vacating the property, if there is a claim against the
deposit then the Property Manager has 30 days from when you vacated the property to notify you of
the claim via certified mail. Please refer to your lease agreement and Florida Statute 83.49(3).
